A customer of multiple Adobe Experience Cloud products, including Analytics, Tags, and AEM as a...

A customer of multiple Adobe Experience Cloud products, including Analytics, Tags, and AEM as a Cloud Service, recently onboarded a new team for their Technical Documentation site. This team is separate from the team that manages the Marketing site. The Marketing team was the first group to start using AEM, and they originally named their Admin Console group, "AEM Authors".

To enable independent permissions management for both teams, the Admin Console Administrator renames the "AEM Authors" group to "Marketing AEM Authors", and adds a separate group for the Technical Documentation authors.

The DevOps engineer receives a report from the Marketing team that a new team member is unable to access the Production environment after being added to the "Marketing AEM Authors" group in Admin Console. What should the DevOps engineer do?