A user wants to notify a team of a new work request for them to...

In Adobe Workfront, a request is managed as an issue, and the team that should work on the request is set in the request or issue Assignments area. Adobe documentation explains that issues can be assigned to users, job roles, or teams, and the Assignments field supports assigning users, job roles, or active teams. Adobe also states that project managers and issue requestors can assign work to teams when they do not know which individual resource should complete the work or when any team member can handle it. Once a request is assigned to a team, it appears in that team’s Team Requests area until a team member volunteers to work on it. Adobe notification documentation further confirms that team members can receive a “new work request” notification when their team receives a new work request. Request Details is for request information, and Updates is for comments or communication, not assigning responsibility. Therefore, the correct place is Request > Assignments .