A case has not been closed even after 30 days, but those cases canbe closed...

Salesforce ADM-261 Question Answer

A case has not been closed even after 30 days, but those cases canbe closed in 7 days. What should the consultant do toovercome this? choose 2 options

Use auto response rule to send an email

Use escalation rule to send an email

Supervisors to investigate those cases

Identify those cases and assign to the closure team

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Salesforce ADM-261 Summary

Vendor: Salesforce
Product: ADM-261
Update on: Jul 26, 2025
Questions: 354

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A case has not been closed even after 30 days, but those cases canbe closed...

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Salesforce ADM-261 Summary

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