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Which of the following measures customer portal adoption/effectiveness among CUSTOMERS (Choose 2)?

Which of the following measures customer portal adoption/effectiveness among CUSTOMERS (Choose 2)?

A.

# of articles per agent

B.

Most popular articles

C.

# of cases via email

D.

Total cases created

Salesforce ADM-261 Summary

  • Vendor: Salesforce
  • Product: ADM-261
  • Update on: Nov 12, 2026
  • Questions: 354
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