Salesforce ADM-261 Question Answer
The Support Manager at Universal Containers is getting inaccurate agent performance reports. After researching the data, the Salesforce Administrator has identified hundreds of cases that are closed, but still owned by a queue.
Which two solutions should a Consultant recommend to correct this problem? Choose 2 answers
Salesforce ADM-261 Summary
- Vendor: Salesforce
- Product: ADM-261
- Update on: Jul 26, 2025
- Questions: 354