Summer Special Sale Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: vce65

Universal Containers is implementing acall center using CTI (Computer-telephony integration).

  1. Home
  2. Salesforce
  3. ADM-261
  4. ADM-261
  5. ADM-261 Questions
  6. Service Cloud Administration (SP25) Practice Questions

Universal Containers is implementing acall center using CTI (Computer-telephony integration).

Which three items, at a minimum, must be implemented and deployed to ensure success?

Choose 3 answers

A.

Configure call center definition

B.

Deploy Call Center Directory

C.

Install CTIadapterusing open CTI

D.

Configure IVR auto response

E.

Assign users to a call center

Salesforce ADM-261 View All Questions

Salesforce ADM-261 Summary

  • Vendor: Salesforce
  • Product: ADM-261
  • Update on: Jul 26, 2025
  • Questions: 354
Price: $52.5  $149.99
Buy Now ADM-261 PDF + Testing Engine Pack
Next
A company is planning forthe migration of an existing knowledge base into Salesforce Knowledge.
A consultant is working on a Service Cloud implementation with a fixed budget and timeline.
Previous

Payments We Accept

Your purchase with ExamsVCE is safe and fast. Your products will be available for immediate download after your payment has been received.
The ExamsVCE website is protected by 256-bit SSL from McAfee, the leader in online security.

examsvce payment method

Contact Us

Copyright © 2013-2025 examsvce.com. All Rights Reserved
mcafee secure

TESTED 01 Aug 2025