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Which contact center type is most likely to implement Information Technology Infrastructure Library (ITIL) to...

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Which contact center type is most likely to implement Information Technology Infrastructure Library (ITIL) to align with industry best practices?

A.

Information Technology (IT) help desk

B.

Telesales center

C.

Human Resources (HR) help desk

D.

Telemarketing center

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Salesforce ADM-261 Summary

  • Vendor: Salesforce
  • Product: ADM-261
  • Update on: Nov 4, 2025
  • Questions: 354
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TESTED 04 Nov 2025