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Which contact center type is most likely to implement Information Technology Infrastructure Library (ITIL) to...

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Which contact center type is most likely to implement Information Technology Infrastructure Library (ITIL) to align with industry best practices?

A.

Information Technology (IT) help desk

B.

Telesales center

C.

Human Resources (HR) help desk

D.

Telemarketing center

Salesforce ADM-261 View All Questions

Salesforce ADM-261 Summary

  • Vendor: Salesforce
  • Product: ADM-261
  • Update on: Jul 26, 2025
  • Questions: 354
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TESTED 01 Aug 2025