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Which native Service Cloud solution is used for case satisfaction surveys?

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Which native Service Cloud solution is used for case satisfaction surveys?

A.

Create a Web-to-case form with a custom case type of survey

B.

Enable the case survey option on the caseobject

C.

Enable the case survey auto-response rule

D.

Check the survey option in the case settings

Salesforce ADM-261 View All Questions

Salesforce ADM-261 Summary

  • Vendor: Salesforce
  • Product: ADM-261
  • Update on: Jul 26, 2025
  • Questions: 354
Price: $52.5  $149.99
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TESTED 01 Aug 2025