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Universal Containers (UC) is using standard Service AI Grounding.

Universal Containers (UC) is using standard Service AI Grounding. UC created a custom rich text field to be used with Service AI Grounding.

What should UC consider when using standard Service AI Grounding?

A.

Service AI Grounding only works with Case and Knowledge objects.

B.

Service AI Grounding only supports String and Text Area type fields.

C.

Service AI Grounding visibility works m system mode.

Salesforce Agentforce-Specialist Summary

  • Vendor: Salesforce
  • Product: Agentforce-Specialist
  • Update on: Feb 20, 2026
  • Questions: 298
Price: $52.5  $149.99
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