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Universal Containers wants to implement a customer verification process where sensitive account information can only...

Universal Containers wants to implement a customer verification process where sensitive account information can only be accessed after the customer passes identity verification. The agent must enforce this security rule deterministically without allowing the large language model (LLM) to bypass the verification requirement.

What should an Agentforce Specialist recommend as the best solution?

A.

Use context variables to store verification status in the messaging session and configure the agent to check these variables through natural language prompts during each sensitive action.

B.

Include detailed verification instructions in the agent ' s topic instructions explaining when customers should be verified and rely on the LLM to follow these guidelines consistently across all interactions.

C.

Create a custom variable IsCustomerVerified set by a verification action, then apply a conditional filter using the expression IsCustomerVerified equals true to all sensitive data actions, ensuring deterministic access control that the LLM can ' t alter.

Salesforce Agentforce-Specialist Summary

  • Vendor: Salesforce
  • Product: Agentforce-Specialist
  • Update on: Jun 13, 2026
  • Questions: 379
Price: $52.5  $149.99
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