Salesforce Agentforce-Specialist Question Answer
Ursa Major Solar is developing a help agent that must answer customer questions by grounding prompts in data from both internal Knowledge articles and an external partner portal. The Agentforce Specialist configures the agent to use a Data 360 search index. During testing in Agentforce Builder, the agent occasionally provides conflicting answers, and the specialist needs to differentiate between these two grounding sources to troubleshoot the responses.
Which Data 360 process should the specialist review to ensure the origin of the information is accurately identified and made available?
Salesforce Agentforce-Specialist Summary
- Vendor: Salesforce
- Product: Agentforce-Specialist
- Update on: Jun 13, 2026
- Questions: 379

