Note: This question is part of a series of questions that present the same scenario.

Comprehensive Detailed Explanation

The chatbot uses Question Answering in Azure Cognitive Service for Language.

Users report that the chatbot’s responses to spurious questions (such as jokes, casual chitchat, or off-topic queries) are not formal enough.

In Question Answering projects, you can add chitchat sources provided by Microsoft to handle small talk. These sources include:

qna_chitchat_friendly.tsv → Informal/friendly responses.

qna_chitchat_professional.tsv → Formal/professional responses.

qna_chitchat_witty.tsv → Humorous/witty responses.

By changing the chitchat source to qna_chitchat_professional.tsv, then retraining and republishing, the bot will provide formal responses to spurious questions.

Therefore, this solution meets the goal.

Correct Answer: A. Yes

Microsoft References

Add chit-chat to a Question Answering project

Chit-chat personality types (friendly, professional, witty)