You need to implement a logging solution for claim Approval.

Log the start/completion of each specialist run and inspect the final output with Agent run middleware; record each customer-refund-tool call, including function name and arguments, with Function calling middleware.

The two logging requirements occur at different lifecycle boundaries. Agent run middleware surrounds an agent invocation, so it is the appropriate place to capture run start, run completion, exceptions, and the final agent result. Function calling middleware surrounds tool/function execution and can inspect the selected function, arguments, result, and failures. That makes it the correct boundary for an audit record of each customer-refund-tool invocation. Foundry tracing can provide broader distributed observability, but the question asks for reusable Microsoft Agent Framework middleware at the exact execution points. A knowledge store or memory store does not provide execution interception. Separating the two concerns also supports a cleaner audit model: agent-level middleware records specialist behavior, while function-level middleware records tool use. This aligns with Microsoft ' s middleware model, where cross-cutting concerns such as logging, validation, and exception handling can be implemented once and applied consistently rather than duplicated inside every agent or tool.

Official Microsoft reference: Microsoft Agent Framework - Defining middleware

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