A company is using a foundation model (FM) to create product descriptions.

The correct answer is B – Hallucinations. AWS defines hallucinations as instances where a generative model produces confident but incorrect or fabricated information. This can occur when the model lacks relevant context or attempts to fill informational gaps during text generation. In product descriptions, hallucinations may lead to false features, incorrect specifications, or misleading claims—posing reputational and legal risks. AWS documentation recommends mitigating hallucinations through Retrieval-Augmented Generation (RAG), grounding responses in enterprise data using Bedrock Knowledge Bases, implementing Guardrails, or refining prompts with factual constraints. Toxicity (A) refers to harmful or offensive content, interpretability (C) concerns understanding model reasoning, and deterministic outputs (D) are not typical of LLMs. Therefore, the issue described aligns precisely with the definition of hallucination in AWS’s generative AI guidance.

Referenced AWS Documentation:

AWS Generative AI Whitepaper – Hallucination Mitigation

Amazon Bedrock Knowledge Bases – Grounding Model Responses