A company wants to evaluate whether Global Optimization is giving them the desired results like...

Optimization Insights is the dedicated Field Service feature that captures per-run metrics such as travel time saved, utilization, gap minimization, and unscheduled work, making it the standard way to evaluate Global Optimization quality.

Option B is correct. Enabling Optimization Insights records the before/after metrics for each optimization request — travel minutes, scheduled vs. unscheduled count, average gap, and other KPIs. The data is available on the Optimization Request object and can be reported on directly in Salesforce.

Option A is incorrect because the SFS Dashboard package is an older, less precise tool that does not capture per-run optimization data.

Option C is incorrect because the Dispatcher Console is an operational view, not an analytics surface.

Option D is incorrect because subscribing to an Analytics App is unnecessary overhead when a built-in feature exists.