After a recent update to the Advanced Workflow diagram and On Demand Notification Templates, Kate...

When troubleshooting a failure in Advanced Workflow (AWF) notifications, the administrator should start at the most granular level of the recent change. Since the scenario mentions updates were made to the On Demand Notification Templates (ODNT) , that is the most likely point of failure.

According to the Advanced Workflow Beyond the Basics curriculum, for an AWF notification to fire, the node in the workflow must be correctly mapped to an ODNT, and that template must have a valid Recipient (e.g., a field mapping or a specific user) and a "Status" of Active . If the template was accidentally set to Inactive or if the Recipient field mapping was broken during the update, the email will never trigger. While Options A, B, and D are valid system-wide checks, they are less likely to be the cause if other notifications in the system are still working correctly; therefore, validating the specific template is the standard first step.