Your customer has implemented a solution that uses Cloud Spanner and notices some read latency-related...

As mentioned in Schema and data model, you should be careful when choosing a primary key to not accidentally create hotspots in your database. One cause of hotspots is having a column whose value monotonically increases as the first key part, because this results in all inserts occurring at the end of your key space. This pattern is undesirable because Cloud Spanner divides data among servers by key ranges, which means all your inserts will be directed at a single server that will end up doing all the work.https://cloud.google.com/spanner/docs/schema-design#primary-key-prevent-hotspots