Only 50% of the push messages in your test campaign are delivered.

Mobile Engage push token issues in SAP Emarsys:

Option B:Correct. An outdated app certificate (e.g., APNs, FCM) can invalidate tokens, preventing delivery.

Option D:Correct. An invalid personalization token in the message can cause delivery failures.

Option E:Correct. An outdated app version may not refresh tokens correctly, leading to errors.

Option A:Incorrect. Campaign criteria affect targeting, not token validity.

Option C:Incorrect. Segment criteria define recipients, not token-related delivery.The SAP Emarsys Help Portal under "Mobile Engage" lists these as common issues.References:SAP Emarsys Help Portal - "Mobile Engage" (https://help.emarsys.com/ ).

Below is the seventh batch of 10 questions (61-70) related to SAP Emarsys, with answers verified against official SAP Emarsys documentation as of March 07, 2025. Each question follows the requested format, including a comprehensive explanation and references to official SAP sources where applicable.