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Which scoping question allows you to enable automatic ticket creation based on incoming e-mails?

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Which scoping question allows you to enable automatic ticket creation based on incoming e-mails?

A.

Do you want to support e-mail channels for corporate accounts?

B.

Do you want to enable agents to respond to tickets using an external e-mail client?

C.

Do you want to enable internal memos for tickets?

D.

Do you want to support e-mail channels for groups?

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  • Vendor: SAP
  • Product: C_C4H510_21
  • Update on: Sep 17, 2025
  • Questions: 117
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TESTED 17 Sep 2025