Which of the following are required to grant business user access?

To grant business user access in SAP Service Cloud:

User ID (A): A unique identifier required for system authentication.

Assignment to an Organizational Unit (D): Defines the user’s scope of access within the organizational hierarchy.

Why other options are incorrect:

B. Access Restriction: Governs data visibility but is not a prerequisite for access.

C. Employee: While linking a user to an employee record is standard, it is not strictly mandatory for access (depends on configuration).

References:

SAP Security Guide: "User Management".