Which of the following best describes Tactics in SAP Emarsys Customer Engagement?

Understanding Tactics in SAP Emarsys Customer Engagement:Tactics are predefined automation strategies designed to help businesses achieve specific engagement objectives.

Key Features:

Preconfigured to handle common customer engagement scenarios.

Easily customizable to align with business goals.

Why Other Options Are Incorrect:

Predefined Segmentation Rules (A):Refers to segmentation functionality, not tactics.

Spend Management (C):Not related to SAP Emarsys tactics.

KPIs in Dashboards (D):Refers to analytics, not automation programs.

References:

SAP Emarsys Documentation: Tactics Overview.