Which sections can be added to a journey model in the SAP Signavio Journey Modeler?

In the SAP Signavio Journey Modeler, you can add several sections to enrich and detail the journey model. These include:

A: IT Systems.This section helps to document the IT systems that support various stages of the customer journey, providing a technical perspective on the interactions.

B: Linked processes.This allows the modeler to connect specific business processes directly within the journey, showing how different processes impact the customer experience.

D: Touchpoints.Identifying and adding touchpoints is crucial for detailing where and how customers interact with the business, which is fundamental in journey modeling.

References:These sections are integral to building a comprehensive journey model in SAP Signavio, enabling a holistic view of both customer and business perspectives within the journey modeling environment.