Which techniques are typically used in Design Thinking workshops?

SAP Design Thinking workshops utilize specific techniques to facilitate creativity, collaboration, and problem-solving. Here’s why the correct answers are A and C:

Low-fidelity (lo-fi) prototyping (A):Lo-fi prototyping is a fundamental technique in SAP Design Thinking. It involves creating simple, inexpensive prototypes to test ideas quickly and gather feedback. These prototypes can take the form of sketches, wireframes, or physical models. SAP emphasizes lo-fi prototyping as a way to iterate rapidly and refine solutions based on user input.

Point of view (C):Developing a point of view (POV) is a critical step in SAP Design Thinking. A POV articulates the problem statement from the user’s perspective, combining insights from empathy research with the team’s understanding of the challenge. It serves as a guiding statement for ideation and solution development. SAP highlights the importance of a well-defined POV to ensure alignment with user needs.

Incorrect Options:

B. Six Sigma:Six Sigma is a process improvement methodology focused on reducing variability and defects. It is not typically used in Design Thinking workshops, which prioritize creativity and user-centered innovation.

D. Lean management:While lean management shares some principles with Design Thinking, such as efficiency and continuous improvement, it is not a technique specifically used in SAP Design Thinking workshops.