The drill-down list of a tile contains more entries than the values displayed in a...

Mismatch Between Drill-Down and Chart Values:

The mismatch occurs because the chart aggregates data, while the drill-down includes all entries (even duplicates).

Resolution:

Identify and remove the column in the drill-down configuration that causes multiple rows per metric (e.g., user-specific fields like title or ID).

Why Other Options Are Incorrect:

A:Filtering does not eliminate duplicates inherent in the column structure.

B:Removing the category assignment field alters the chart structure and is unnecessary.

C:Changing to Count (Distinct) affects the chart calculation but does not resolve the drill-down mismatch.

SAP SuccessFactors Dashboard Configuration Guide

References and Documentation: