How are the Qualtrics lifecycle surveys integrated with SAP SuccessFactors Onboarding and Offboarding processes?

SAP SuccessFactors integrates with Qualtrics to collect and report survey data for both Onboarding and Offboarding processes. Specifically, Qualtrics is used to gather employee experience data, such as new hire feedback during Onboarding and exit survey responses during Offboarding.

According to the SAP SuccessFactors Onboarding and Offboarding Integration Guide:

Qualtrics collects the new hire experiences and reports the results(Option D). During the Onboarding process, Qualtrics surveys are triggered to collect feedback from new hires about their onboarding experience. The results are analyzed and reported through Qualtrics dashboards.

Qualtrics collects the exit survey information and reports the results(Option A). In the Offboarding process, Qualtrics is used to send exit surveys to terminating employees, collecting data on their reasons for leaving and overall experience. The results are aggregated and reported in Qualtrics.

Option B is incorrect because Onboarding does not directly collect new hire experiences; Qualtrics handles the survey collection. Option C is incorrect because Offboarding does not collect exit survey data itself; Qualtrics is responsible for both collection and reporting.