When creating a reservation in a service order, which storage location can be used?

Areservationin a service order reserves materials (e.g., spare parts) from a storage location. The correct answers areAandC. Let’s explore this in detail.

Reservation Process:

When a service order includes materials (e.g., via a BOM or manual entry), the system creates a reservation (movement type 261) specifying the storage location.

Storage location assigned to the service organization (A):The service organization (defined in org management) can be linked to a default storage location in customizing (e.g., SPRO → Service → Organizational Data). This location is proposed for reservations, reflecting where the service team typically sources parts.

Storage location assigned to the work center (C):The work center (e.g., "Repair Shop") executing the order can have a storage location assigned in its master data (transaction IR02). This ensures parts are reserved from the work center’s designated stock.

Why Not the Others?

Sales organization (B):Sales orgs handle commercial aspects, not physical stock locations for service execution.

Service employee (D):Employees don’t have storage locations assigned; they’re linked to work centers or org units.

Example:

Service order for Plant 1000, service org "SERV1" (storage loc. "0001"), work center "WC01" (storage loc. "0002"). Reservation can use "0001" or "0002" based on configuration.

"Reservations in service orders can use storage locations assigned to the service organization or work center."