jQuery is a powerful tool in WalkMe for advanced element targeting and dynamic interactions. The correct use cases are:
If the WalkMe element selector algorithm is not consistently identifying your element(B): jQuery selectors provide precise targeting when WalkMe’s default algorithm struggles with dynamic or complex elements.
To grab a dynamic value from an on-screen element and incorporate it into a ShoutOut for a personalized experience(D): jQuery can extract values (e.g., a username) for use in personalized content.
To target a very specific element on your website(E): jQuery allows fine-tuned selectors for elements with unique attributes or structures.
The other options are incorrect:
Redesigning the entire layout of WalkMe balloons(A) is done via Global/Local Design settings, not jQuery.
Closing the WalkMe menu and starting an Onboarding task(C) uses WalkMe’s native APIs or rules, not jQuery.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7: jQuery Selectors):
“Use jQuery in WalkMe to target specific elements when default selectors fail, extract dynamic values for personalization (e.g., in ShoutOuts), or address complex DOM structures requiring precise element identification.”
The courseAdvancing Your Skills in Building WalkMe Solutionsexplains:
“jQuery is essential for scenarios like inconsistent element detection, grabbing dynamic data for personalized content, or targeting unique elements with custom selectors.”
Options B, D, and E are valid jQuery use cases.
[References:, SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7: jQuery Selectors., WalkMe Editor User Guide, “jQuery Use Cases” Section., Course:Advancing Your Skills in Building WalkMe Solutions, Module 10: Advanced jQuery Applications., ]