ServiceNow provides several methods to install applications onto an instance, each suited to different scenarios:
Import an Application from an XML File (Option A):
Description: Developers can export an application as an XML file and then import it into another ServiceNow instance.
Use Case: This method is commonly used for moving applications between instances, such as from development to production.
Procedure:
Navigate to "System Applications" > "Applications."
Click on the "Import" button.
Upload the XML file of the application.
[Reference: Importing and Exporting Applications, Install an Application from the Application Repository (Option E):, Description: The Application Repository is a centralized location within ServiceNow where developers can publish applications. Instances with the appropriate permissions can install these applications directly., Use Case: Ideal for deploying custom applications across multiple instances within the same organization., Procedure:, Navigate to "System Applications" > "All Available Applications" > "All.", Search for the desired application., Click "Install" to add it to your instance., Reference: Application Repository, Download and Install a Third-Party Application from the ServiceNow Store (Option F):, Description: The ServiceNow Store offers a marketplace of third-party applications that extend the platform's capabilities., Use Case: When seeking pre-built solutions or integrations developed by third-party vendors., Procedure:, Visit the ServiceNow Store., Browse or search for the desired application., Click "Get" or "Request App" to initiate the installation process., Reference: ServiceNow Store, Incorrect Options:, Option B: Use the 'Install' button on the application record – This option is not a standard method for installing applications in ServiceNow. Applications are typically installed via the Application Repository, the ServiceNow Store, or by importing XML files., Option C: Install from the Google Play Store – The Google Play Store is intended for Android applications and is not used for ServiceNow application installations., Option D: Download from Stack Overflow – Stack Overflow is a platform for asking and answering programming questions and does not host ServiceNow applications for download., , , , ]
