Engineers at a cloud service provider can now access newly deployed customer environments from their...

The best way to reduce liability and secure customer environments is to require that all employee-owned laptops have a corporate-licensed and managed Endpoint Detection and Response (EDR) solution installed. This ensures that devices accessing sensitive customer infrastructure are monitored for malware, unauthorized processes, and suspicious behaviors. EDR provides visibility into endpoint security posture and enforces corporate security baselines, which unmanaged personal devices typically lack.

Option A (MDM with attestation) works well for corporate-owned devices but is difficult to enforce reliably across personally owned laptops. Option C (VPN with certificate authentication) ensures encrypted access but does not validate whether the device is secure. Option D (host checking to jump boxes) reduces exposure but still allows unmanaged endpoints to connect indirectly.

CAS-005 emphasizes endpoint controls and assurance mechanisms for environments with third-party or bring-your-own-device (BYOD) risk. Deploying managed EDR ensures visibility, consistent policies, and rapid response across all devices, making this the most secure and practical option.