Which BEST describes the goal of Lean?

The ultimate goal of Lean is to enhancecustomer valueby improving processes and removing waste. Let’s analyze the options:

A.Incorrect. While improving process flow and reducing cost are Lean benefits, they are not the primary goal.

B.Incorrect. Removing waste and defects is part of Lean practices but serves the larger goal of delivering value.

C.Incorrect. Eliminating unnecessary functionality is one aspect of Lean software development, not the broader goal of Lean principles.

D.Correct. Improving customer value aligns with Lean's central objective of delivering what the customer truly needs and values while minimizing waste.

References:

Lean Thinking by Womack and Jones: Core principles emphasize customer value.

SAFe Framework: Lean Principles in scaled environments.