Users complain they are unsuccessful attempting to authenticate to the PVWA web site.

CyberArk CAU302 Question Answer

Users complain they are unsuccessful attempting to authenticate to the PVWA web site. After entering their

credentials, they receive a “Timeout has expired”. You test the URL using multiple browsers and receive the

same error. The CyberArk.WebApplication.log shows the “ITACM012S Timeout has expired” log entry.

What is the next troubleshooting step you should take?

Run an IISRESET on the PVWA server

Check the CyberArk.WebConsole.log for errors

Check network firewall rules to ensure the PVWA can communicate to the Vault over tcp_1858

Check the health of the Vault Server and ensure all services are running

CyberArk CAU302 Summary

Price: $52.5 ~~$149.99~~