Which of the following charts is a quality control tool to show categories of defects?

A Pareto chart is a quality control tool that displays the frequency of defects or problems in descending order of importance. It helps to identify the most significant causes of poor quality and prioritize improvement actions. A Pareto chart is based on the Pareto principle, also known as the 80-20 rule, which states that 80% of the effects come from 20% of the causes. By using a Pareto chart, a business analyst can focus on the vital few causes that account for most of the defects or problems, rather than the trivial many that have little impact. References:

BABOK Guide v3, section 10.36 Pareto Chart

IIBA Business Analysis Competency Model, version 4.0, section 5.2.3.1.2 Pareto Chart