Mary is the business analyst for your organization.

Assessing capability gaps is a task of enterprise analysis that involves analyzing the current state of the organization and comparing it with the desired future state. The purpose of this task is to identify the new capabilities that the organization needs to acquire or enhance in order to meet the business need and achieve the organizational goals and objectives. These new capabilities can be related to processes, systems, people, or resources. Assessing capability gaps can help to determine the scope and feasibility of the solution, as well as the risks and benefits associated with it. References: BABOK Guide v3, page 25; CBAP / CCBA Certified Business Analysis Study Guide, page 69.