You are the business analyst for the NHQ Organization.

Enterprise analysis is the business analysis knowledge area that involves defining the business need, assessing the capability gaps, determining the solution approach, defining the solution scope, and building the business case. In this scenario, the activity of examining the workflow and internal processes for order fulfillment and identifying the business problems and opportunities is part of the enterprise analysis. The purpose of this activity is to understand the current state of the organization and its environment, and to propose a solution that can address the business need and deliver value to the stakeholders. References:

BABOK® Guide, p. 16-17

CBAP / CCBA Certified Business Analysis Study Guide, p. 83-84

Certified Business Analysis Professional™ (CBAP®) | Coursera, Course 1, Week 4, Video: “Enterprise Analysis”