What is a critical success factor for business process management implementation?

Leadership supportis essential for thesuccess of BPM initiatives. Leaders provide direction, legitimacy, and resource allocation, and are instrumental in fostering a process-oriented culture.

“One of the most critical success factors for BPM implementation is sustained commitment and support from top leadership, ensuring alignment with strategic priorities and resource support.”

– ABPMP CBOK®, Chapter 7 – Process Transformation