Which techniques are typically used to gather information for a process model?

Commonly used information gathering techniques includedirect observation(watching the process as it is performed),interviewswith participants and stakeholders, andanalysis of existing data. These techniques ensure the model reflects theactual process execution, not just theoretical flows.

“Process modeling is typically informed by direct observation, document review, interviews, and analysis of system or database logs to ensure accuracy and completeness of the model.”

– ABPMP CBOK®, Chapter 2 – Process Modeling