A finance manager wants to begin a new project to replace the existing expense processing...

Vendor: IIBA
Product: CCBA
Update on: Jul 29, 2025
Questions: 638

IIBA CCBA Question Answer

A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?

Business process to uncover inefficiencies and failing control points

Finance solution vendors for inclusion in a Request for Information

Enterprise information model to ensure definitions are still valid

Submission processes to determine which activities can be fully automated