What is the first step you should take when troubleshooting issues with cloud account registrations?

When troubleshooting issues with cloud account registrations in CrowdStrike Falcon Cloud Security, thefirst stepshould be toverify the email verification process. Cloud account registration workflows rely on confirmation emails for validation, authorization, and completion of onboarding steps.

If verification emails are delayed, blocked, or misrouted due to email filtering, domain restrictions, or misconfigured mail settings, the registration process can appear to fail even though the underlying configuration is correct. Checking this process is non-disruptive and often resolves the issue quickly.

Resetting user passwords or disabling registration features are intrusive actions that should only be taken after basic validation steps are completed. CrowdStrike best practices emphasize starting with low-impact troubleshooting actions before making broader changes.

Therefore, confirming that users are receiving and completing verification emails is the correct and recommended first step.