During testing of an ePRO system, a test fails.

When a system validation test fails duringElectronic Patient-Reported Outcome (ePRO)system testing, thevalidation documentationmust record theexpected results(what should have occurred) and theactual results(what occurred).

According to theGCDMP (Chapter: Database Validation and Testing), proper system validation documentation ensurestraceability, reproducibility, and compliancewithFDA 21 CFR Part 11andICH E6 (R2). Each test case must include:

Test objective,

Preconditions,

Test steps,

Expected results,

Actual results, and

Pass/fail status.

If a test fails, this documentation provides the objective evidence necessary for deviation handling, issue resolution, and re-testing. While a separateroot cause analysismay be performed later (option D), the validation record itself must focus on verifying outcomes against predefined expectations.

Therefore, the correct answer isB – Expected and actual results.

Reference (CCDM-Verified Sources):

SCDM Good Clinical Data Management Practices (GCDMP), Chapter: Database Validation and Testing, Section 4.4 – Documentation of Test Results

FDA 21 CFR Part 11 – Validation Requirements (Section 11.10(a))

ICH E6 (R2) GCP, Section 5.5.3 – Computer System Validation and Documentation