Cloud Kicks (CK) has noticed that users struggle to find the information they are looking...

Card sorting is a technique that should be used to co-design the website navigation menu with end users. Card sorting is a method that involves asking users to organize items into groups or categories, and labelthem according to their preferences. It helps understand how users think about the information architecture and structure of a website, and design a menu that is intuitive and user-friendly.References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-pre p/conduct-a-card-sorting-session