As VP of Facilities, your company has tasked you with right-sizing your portfolio’s facilities operations.

Benchmarking (Option C) is the process of comparing performance metrics with industry standards or competitors.

Why Option C is Correct?

Benchmarking helps facility managers measure operational efficiency and identify areas for improvement.

This approach aligns with best practices and industry standards, ensuring FM operations remain competitive.

IFMA’s Finance & Business Core Competency highlights benchmarking as an essential tool for performance evaluation.

Why Other Options Are Incorrect?

Option A (GAP Analysis): GAP analysis compares current performance to a desired future state, but benchmarking compares against competitors.

Option B (SWOT Analysis): SWOT focuses on internal and external factors, not industry-wide performance comparisons.