Which of the following is MOST critical for the successful implementation of an IT process?

 Objectives and metrics are the most critical for the successful implementation of an IT process, as they define the purpose, scope, and expected outcomes of the process. Objectives and metrics also help to measure and monitor the performance, efficiency, and effectiveness of the process,and to identify and implement improvement opportunities12. References := CGEIT Exam Content Outline, Domain 1, Subtopic C: Technology Governance, Task 2: Ensure that IT processes are defined, implemented, monitored and continually improved in alignment with the enterprise governance framework.