The board and senior management of a new enterprise recently met to formalize an IT...

 The first step in implementing IT governance is to ensure that IT roles and responsibilities are established. This means that the board of directors should define the authority, accountability, and decision rights of the key stakeholders involved in IT governance, such as the board itself, senior management, business units, IT function, and external parties. By doing so, the board can ensure that IT governance is aligned with the enterprise governance and strategy, and that IT performance and value delivery are monitored and evaluated. Establishing IT roles and responsibilities is also a prerequisite for defining IT policies and procedures, developing a portfolio of IT-enabled investments, and implementing an IT balanced scorecard. References := CGEIT Exam Content Outline, Domain 1: Framework for the Governance of Enterprise IT1; COBIT 5: Enabling Processes, chapter 4, section 4.1.12; Improve IT Governance to Drive Business Results