How may a city parks and recreation director meaningfully assess the performance of the department's...

Why Is This the Best Measure for Performance?

Comparing thecost per acre maintainedto that of another jurisdiction provides a meaningful benchmark for performance evaluation. It allows the director to assess how efficiently the department is operating relative to similar organizations.

This comparison ensures that the department is managing resources effectively and identifies potential areas for improvement.

Why Other Options Are Incorrect:

A. Use a single measure of citizen satisfaction:While citizen satisfaction is important, it is subjective and does not provide insight into operational efficiency.

B. Evaluate funds spent on grounds maintenance:Total spending does not measure efficiency or productivity; it merely reflects the amount allocated.

C. Analyze staffing levels:Staffing levels do not directly measure performance; they are only one factor in determining efficiency.

References and Documents:

Governmental Performance Reporting (AGA):Recommends using comparative benchmarks for evaluating efficiency in service delivery.

Performance Management Framework by GAO:Highlights cost-effectiveness metrics such as cost per acre maintained.