Which of the following is true regarding a mediator's role in helping to resolve a...

In HRPA’s Labour and Employee Relations competencies (dispute resolution and alternative dispute resolution), mediators act as neutral facilitators who help parties clarify interests, reframe or repackage proposals, test options, and explore settlement without imposing outcomes. They avoid actions that compromise neutrality or escalate conflict. B is risky because mediators typically use caucuses to manage high emotion rather than intensifying confrontation; C violates neutrality and confidentiality norms; D keeps parties stuck in positions rather than moving to interest-based solutions.

Relevant HRPA References: HRPA Professional Competency Framework – Labour and Employee Relations (mediation role, neutrality, option generation); HRPA Study Guide – Dispute Resolution and Mediation Practices.