Technology Innovation is any new innovation that delivers greater value and/or a better customer experience...

GInI defines " Technology Innovation " in the CInP Handbook as an innovation driven by the application of a new technology to enhance value or customer experience. The key is the use of the technology, not just its features (A), promotion (B), or development (C). Option A, " adding new features, " might result from technology but isn’t the defining act. Option B, " hyping, " is marketing, not innovation. Option C, " initiating RandD, " is a precursor, not the innovation itself. D, " using a new technology, " matches GInI’s focus on practical application as the source of value, confirming the original answer. The question’s phrasing reinforces this by specifying " as a direct consequence. "