The correct answer is C . This question closely parallels an official CIRO CIRE practice-exam item . In CIRO's version, a Portfolio Manager purchases a security in a discretionary account, discovers that it does not align with the client's KYC information, and sells it for a small loss. The prescribed response is “Notify the client and document the error as per firm policy.” CIRO's official answer key confirms that response as correct.
Changing the outcome from a small loss to a small gain does not change the regulatory principle . The problem is the unsuitable or erroneous discretionary transaction, not whether market movement happened to produce a profit. Discretionary authority must be exercised consistently with the client's KYC information and applicable suitability obligations. When an error occurs, transparency, accurate books and records, supervisory escalation where required, and compliance with the Dealer's error-correction procedures are essential.
A is unacceptable because concealment compromises client protection, record integrity and supervision. B does not correct the original compliance failure; simply making another investment can obscure rather than properly address the error. D is incorrect because profitability does not convert an inappropriate discretionary transaction into acceptable practice.
The CIRE syllabus specifically includes correcting errors , KYC, suitability and discretionary accounts.
Study Guide Reference: CIRE Elements 3.1–3.2, 3.11 and 6.9 — KYC, suitability, correcting errors and discretionary accounts.
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