In Data Foundations, “insight” focuses on turning trusted configuration data into clear visual understanding—so teams can assess relationships, troubleshoot impact, and validate service context. Unified Map supports this by providing a graphical view of CIs and their relationships, combining strengths of traditional dependency views and service-mapping-style visualization into a single, consistent map experience.
Unified Map is accessed from CMDB Workspace, typically via a Quick Links entry (and in some experiences, also from relevant CI/service contexts). This location makes sense in the Data Foundations model because CMDB Workspace is the central place where configuration and service data is explored, validated, and used for operational decision-making—exactly what mapping relationships is meant to enable.
The other options do not fit the purpose or access pattern. CI Class Manager is focused on defining and maintaining CI class structures and related class settings; it is not the user entry point for relationship visualization. CMDB Data Manager is focused on governance through lifecycle policies (attestation, archival, deletion) and bulk lifecycle operations—again, not the primary interface for interactive mapping and dependency exploration.
Therefore, for a Configuration Manager seeking to use Unified Map for relationship and dependency insight, the correct access point is CMDB Workspace.
