A Service Portfolio Manager wants to know which Application Services their Business Service Offerings depend...

The Walk stage introduces the service-model relationships required to connect business-facing services and offerings to the Application Services that technically enable them. At this stage, the organization has progressed beyond foundational CMDB population and begins establishing service context for operational processes.

Relating Business Service Offerings to Application Services allows service owners to determine which technical services support each consumable business offering. This enables impact assessment, outage communication, change-risk evaluation, and identification of affected consumers. The guide explains that the Walk stage establishes Business Services and their relationships with Application Services and infrastructure so the CMDB can support Incident, Problem, and Change impact analysis.

Crawl primarily establishes foundational CI data and ingestion controls. Run and Fly represent more advanced operationalization and optimization. Foundation is a CSDM domain rather than the appropriate maturity stage for this relationship.

=========