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How do you prevent a task which has been rejected by an agent from being...

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How do you prevent a task which has been rejected by an agent from being dynamically assigned to the same agent in the next 24 hours?

A.

Configure custom assignment rules

B.

Configure the rejected technician duration system property

C.

Configure unassignment constraints for dynamic scheduling

D.

Configure agent task rejection preferences

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ServiceNow CIS-FSM Summary

  • Vendor: ServiceNow
  • Product: CIS-FSM
  • Update on: Jan 5, 2026
  • Questions: 86
Price: $52.5  $149.99
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TESTED 05 Jan 2026